Leading the Way in Mental Wellness and Crisis Management Training

Joe Smarro training

At SolutionPoint+, Joe and his team are dedicated to empowering individuals and organizations through their comprehensive online & in-person training programs. The team is nationally recognized in training and consulting, specializing in the intersection of criminal justice and behavioral healthcare systems. Their trainings are designed to cultivate mental wellness, maximize human capital, and promote safety.

They bring a wealth of experience and knowledge to each session, ensuring participants leave with the confidence and skills needed to handle mental health crises effectively. Join us in our mission to create safer, more resilient communities through expert training and support.

Introduction to Mental Health & De-escalation (8 Hrs)

In this introductory training, participants will gain foundational knowledge and skills to effectively identify and manage mental health crises, deescalate a person in crisis using effective communication and active listening, and receive an overview of various mental illnesses.

trainings Available:

Xfactor Mental Wellness & Resiliency (16 Hrs)

For first responders only, participants will have their mindsets challenged as they spend two days learning about how the problem became the problem, and then receiving tangible solutions to develop their individual resilience. This training offers both breakout group sessions, and individual practice sessions.

Telecommunicator's Mental Health & De-escalation (16 Hrs)

Designed for call-takers and dispatchers, this specialized training focuses on recognizing mental illness symptoms and effective communication with people in crisis over the phone, including role-play scenarios.

Michelle White's Children & Adolescent Crisis Training (16 Hrs)

Designed for school based law enforcement officers, school staff, and behavioral health professionals working with the child and adolescent population in schools, this training curriculum focuses on de-escalation techniques specific to child and adolescent brain development.

Advanced De-escalation Training (24 Hrs)

Designed for non-law enforcement individuals, this training covers crisis identification, communication with those in crisis, and common behavioral health and substance use disorders. It includes two days of role-play scenarios and concludes with a popular wellness and self-care module.

Crisis Intervention Training (40 Hrs)

Exclusive to first responders and led by SP+ facilitators, this comprehensive training focuses on behavioral health and substance use disorders. It includes four days of role-play scenarios and emphasizes treatment over incarceration.

For more information or to schedule a session, Click the button Below to get started.

Together, Let’s make a difference.

  • “As the CEO of a local behavioral health authority, we as a community became nationally known for our community collaboration, diverting thousands of ill persons from jail, E.R.’s and reducing the homeless population. A critical partner of our Therapeutic Justice Initiative was law enforcement officer Joe Smarro. He was a force in bringing all of our partners together.”

    Leon Evans, CEO of the Center for Health Care Services (Retired)

  • “SolutionPoint+ has found a deep-seated need in the community at the forefront of mental health awareness leveraging their 8 years as US Marines and 26 years of law enforcement experience. If your loved ones are encountered by a SP+ trained first responder in a crisis they are in the best possible hands…be ready SP+ will be the national standard in Crisis Intervention Training.”

    Robert A. White, U.S. Navy Command Master Chief (Retired)

  • "A captivating study into how to see people again, after the toxic conditioning of trauma as a first responder. The hardest of souls are humbled by the authors shared riveting, and personal tragic exposures.....Invaluable, life changing tools for anyone in the "people business."

    J.J. Silva, Captain at the Shreveport, Louisiana Police Department

  • "The concepts you presented will be very useful both in my personal and professional life. By far the best instructors I have ever had for any training or class."

    Law Enforcement Officer, Westcom CIT

The Impact of Crisis intervention Training: Watch Joe Smarro's Conversation with KSLA News 12

In this insightful interview with KSLA News 12, Joe dives into the backstory behind SolutionPoint+'s crisis intervention trainings. He discusses the critical importance of effective training programs, outlining the comprehensive components of crisis intervention. Joe highlights how these trainings equip individuals with essential skills in de-escalation, mental health awareness, and effective communication, ultimately fostering safer and more resilient communities.